Course Description

Hospitality Management Certificate Program

Our 32-week Hospitality Management Certificate program with Co-op options is in collaboration with the American Hotel & Lodging Educational Institute (AHLEI). AHLEI is widely recognized as the pre-eminent leader in hospitality certification. The program is designed to prepare students for the fundamental management and operational skills needed in the hospitality industry within 32 weeks. 

At Create Career College, we provide work placements for the Co-op semester. The 16 weeks Co-op semester is an excellent opportunity for students to apply their learnings in the professional field. The Co-op option is especially beneficial to international students because the Co-op provides valuable Canadian work experience that will boost students’ competitive advantage in the job market.

Upon successful completion of the program, students will be job-ready for entry-level positions in the hospitality industry in Canada.

Program Duration

Classroom Lecture           16 Weeks
Co-op Work Experience   16 Weeks

Total: 32 Weeks

Create Career Opportunities

  • Event Planner
  • Back Office Assistant
  • Front Desk Clerk
  • Restaurant Supply Buyer
  • Bartenders
  • Host/Hostess
  • Concierge

Academic Admission Requirement

  • Students must be 19 years of age or over on the first day of class
  • Minimum High School Graduate or equivalent

English Requirement

  • Completion of an approved English test, successful assessment by Create Career College, or completion of the CCC’s English for Academic Purposes (EAP) course.
    • TOEFL iBT a minimum score of 60; IELTS academic a minimum score of 4.5; or
    • Successful completion of Grade 12 from a Canadian High School or equivalent,
    • A score of 60% on the Create Career College English Placement Test, or
    • Completion of Create Career College’s English as Academic Purposes (EAP) EAP is a prerequisite language program designed for international students who want to enroll in academic or vocational courses at Create Career College or Lakeland College in Alberta

Course Listing

The course provides students with an introduction to the business world as it applies to the hospitality industry. More specifically, it acquaints them with the social, economic and environmental context within which the hospitality industry operates. The course covers the structure, nature and operating characteristics of the different sectors of the hospitality industry, as well as the interaction of management with departments like marketing, finance and human resources.

This course details the flow of business through a hotel, starting from taking reservations to check-out and account settlement. The course also examines various elements of conducting effective front office management paying particular attention to the planning and evaluation of front office operations and to human resources management. Front office procedures and management are placed within the context of the overall operation of a hotel.

This course details the flow of business through a hotel, starting from taking reservations to check-out and account settlement. The course also examines various elements of conducting effective front office management paying particular attention to the planning and evaluation of front office operations and to human resources management. Front office procedures and management are placed within the context of the overall operation of a hotel.

This course shows how every aspect of a food service operation contributes to a guest’s experience. The course includes an updated menu trend, responsible alcohol service, and material on leadership, service skills, and service styles.

Start Dates

2021 January 2021 February 2021 March 2021 April 2021 May 2021 June 2021 July 2021 August 2021 September 2021 October 2021 November 2021 December
4 1 1 & 29 26 24 21 19 16 17 11 18 14

Class Schedule

Monday Tuesday Wednesday Thursday Friday
9AM to 1PM 9AM to 1PM 9AM to 1PM 9AM to 1PM 9AM to 1PM
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