Course Description

Hospitality Management Diploma program with Co-op

Our 96-week Hospitality Management Diploma program with Co-op options is in collaboration with the American Hotel & Lodging Educational Institute (AHLEI). AHLEI is widely recognized as the pre-eminent leader in hospitality certification. The program is designed to prepare students for the fundamental management and operational skills needed in the hospitality industry.  

At Create Career College (CCC), we provide work placements for the Co-op semester. The 48 weeks Co-op semester is an excellent opportunity for students to apply their knowledge in the professional field. The Co-op option is especially beneficial to international students because the Co-op provides valuable Canadian work experience that will boost students’ competitive advantage in the job market.

Upon successful completion of the program, students will be job-ready for entry-level positions with the potential to move on to middle management positions in the hospitality industry in Canada.

Program Length

program duration

*Classroom Lecture: 48 Weeks       Paid Co-op Work Experience: 48 Week       Total: 96 Weeks

admissions requirements

English Requirement

Completion of an approved English test, successful assessment by Create Career College (CCC), or completion of the CCC’s English for Academic Purposes (EAP) course.

TOEFL iBT a minimum score of 60 or IELTS academic a minimum score of 4.5

Successful completion of Grade 12 from a Canadian High School or equivalent

A score of 60% on the Create Career College English Placement Test

Completion of Create Career College’s English as Academic Purposes (EAP) EAP is a prerequisite language program designed for international students who want to enroll in academic or vocational courses at CCC or Lakeland College in Alberta

Course Listing

This course examines the organization and structure of hotels, restaurants, casinos, cruise lines, and clubs from a management perspective. It includes information on franchising, management contracts, business ethics, human resources, marketing and much more.

This course the supervision and management skills that are essential to success. Topics include how to recruit, select, and train staff; increase productivity; control labour costs; communicate effectively; manage conflict and change; and apply time management techniques.

This course is designed to demonstrate to students how to keep all areas of a hotel property running efficiently. The course takes a systems approach to hospitality facilities issues, while also providing a summary based on functional spaces within a property. You will learn how technology can streamline operations procedures, how to balance environmental concerns with guest satisfaction, and how to communicate effectively with hotel engineering personnel. 

This course presents basic financial accounting concepts and shows you how they apply to the hospitality industry. This course incorporates the most recent formats, information, and schedules form the newly-published Uniform Systems of Accounts for the Lodging Industry. 

Students will come away from this course with the skills to maximize sales growth and front office efficiency because the front office affects other departments. Topics include revenue management and the latest computer applications. Students will examine case studies and real-world examples to gain a practical industry focus.

This course provides a thorough overview of housekeeping––from the big picture of planning and organization and the hiring and retention of staff to the technical details of cleaning each area of the hotel. Also featured are industry experts who will present real-life examples and practical information.

This course teaches the student how to plan, implement and evaluate all aspects of a food and beverage operation: building a business through effective marketing strategies, satisfying the nutritional demands of guests, and increasing profits by maximizing service and productivity.

This course will introduce you to the diversity of the global hospitality industry. Students will be presented with an overview of the scope of the hospitality industry within a particular country, and explore major human resource issues as practiced in that destination. You will learn from industry leaders on the perspectives and topics that include labour market issues, legal and political environments, social work values, and corporate cultures. 

Learn how to improve your leadership abilities and develop an understanding of high-performance teams, as well as, employee empowerment. Textbook information will provide an understanding of diversity and cultural change while practical information prepares leaders to put management tools into action to enhance service and boost business.

Topics in this course include the physical security of the property, assets, guests and security equipment as well as emergency management and procedures, OSA requirements. Materials include exhibits, sample forms and documents, and links to safety and security web sites.

In today’s highly competitive hospitality market, it is essential to have an understanding of marketing and sales in convention management. This course goes beyond theory to focus on a practical approach for effectively marketing hotels and restaurants, convention management. Textbook illustrations and exhibits include examples of forms, checklists, charts, and other items used by today’s industry leaders.

This managerial course teaches students how to build a top-flight sales team with creative, successful sales and marketing programs like selling rooms and food beverage services to business and leisure travelers, travel agents, and meeting planners. Industry professionals provide tips on effective marketing strategies and show how concepts presented in the course are applied.

Start Dates

2021 April 2021 May 2021 June 2021 July 2021 August 2021 September 2021 October 2021 November
19 24 21 19 16 13 11 8

Class Schedule

Monday Tuesday Wednesday Thursday Friday
9AM to 1PM 9AM to 1PM 9AM to 1PM 9AM to 1PM 9AM to 1PM

Career Opportunities

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