Course Description

Hospitality Management Diploma program with Co-op

Our 96-week Hospitality Management Diploma program with Co-op options is in collaboration with the American Hotel & Lodging Educational Institute (AHLEI). AHLEI is widely recognized as the pre-eminent leader in hospitality certification. The program is designed to prepare students for the fundamental management and operational skills needed in the hospitality industry.  

At Create Career College, we provide work placements for the Co-op semester. The 48 weeks Co-op semester is an excellent opportunity for students to apply their knowledge in the professional field. The Co-op option is especially beneficial to international students because the Co-op provides valuable Canadian work experience that will boost students’ competitive advantage in the job market.

Upon successful completion of the program, students will be job-ready for entry-level positions with the potential to move on to middle management positions in the hospitality industry in Canada.

Program Length

program duration

*Classroom Lecture: 48 Weeks       Paid Co-op Work Experience: 48 Week       Total: 96 Weeks

admissions requirements

English Requirement

Completion of an approved English test, successful assessment by Create Career College, or completion of the CCC’s English for Academic Purposes (EAP) course.

TOEFL iBT a minimum score of 60 or IELTS academic a minimum score of 4.5

Successful completion of Grade 12 from a Canadian High School or equivalent

A score of 60% on the Create Career College English Placement Test

Completion of Create Career College’s English as Academic Purposes (EAP) EAP is a prerequisite language program designed for international students who want to enroll in academic or vocational courses at Create Career College or Lakeland College in Alberta

Course Listing

This course examines the organization and structure of hotels, restaurants, casinos, cruise lines, and clubs from a management perspective. It includes information on franchising, management contracts, business ethics, human resources, marketing and much more.

The course provides hospitality managers and students with general information about hotels and restaurants. Students learn about the relation of lodging, food and beverage operations to the travel and tourism industry.

This course teaches the student how to plan, implement and evaluate all aspects of a food and beverage operation: building a business through effective marketing strategies, satisfying the nutritional demands of guests, and increasing profits by maximizing service and productivity.

This course the supervision and management skills that are essential to success. Topics include how to recruit, select, and train staff; increase productivity; control labour costs; communicate effectively; manage conflict and change; and apply time management techniques.

Learn how to improve your leadership abilities and develop an understanding of high-performance teams, as well as, employee empowerment. Textbook information will provide an understanding of diversity and cultural change while practical information prepares leaders to put management tools into action to enhance service and boost business.

Students will come away from this course with the skills to maximize sales growth and front office efficiency because the front office affects other departments. Topics include revenue management and the latest computer applications. Students will examine case studies and real-world examples to gain a practical industry focus.

This theoretical course shows students the technique of understanding and managing a variety of types of clubs––city club, country club, sports club.

This course provides a thorough overview of housekeeping––from the big picture of planning and organization and the hiring and retention of staff to the technical details of cleaning each area of the hotel. Also featured are industry experts who will present real-life examples and practical information.

This course teaches students the art of managing people within a hospitality operation. Topics include fulfilling the requirements of U.S. Employment and workplace laws, and discovering strategies to attract employees, minimize turnover, and maximize productivity.

Topics in this course include the physical security of the property, assets, guests and security equipment as well as emergency management and procedures, OSA requirements. Materials include exhibits, sample forms and documents, and links to safety and security web sites.

This course provides a solid grounding in hospitality technology and the management of information systems. The student will learn applications for all functional areas, including reservations, rooms, food and beverage, sales and event management, and accounting. In addition, the course covers the basics of purchasing, implementing, maintaining, and managing today’s information systems. This course also explores systems security and maintenance, e-commerce, and hospitality careers in information technology.

This managerial course teaches students how to build a top-flight sales team with creative, successful sales and marketing programs like selling rooms and food beverage services to business and leisure travelers, travel agents, and meeting planners. Industry professionals provide tips on effective marketing strategies and show how concepts presented in the course are applied.

Start Dates

2021 April 2021 May 2021 June 2021 July 2021 August 2021 September 2021 October 2021 November
26 24 21 19 16 13 11 8

Class Schedule

Monday Tuesday Wednesday Thursday Friday
9AM to 1PM 9AM to 1PM 9AM to 1PM 9AM to 1PM 9AM to 1PM

Career Opportunities

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